jili31 Terms & Conditions

01 Acceptance of Terms

By accessing or using the jili31 platform at jili31.net, you acknowledge that you have read these Terms and Conditions in full and agree to be legally bound by them. If you do not agree with any part of these terms, you must immediately cease using the jili31 platform and close your account if one has been created.

These Terms and Conditions apply to all services provided by jili31, including but not limited to: online casino games, live dealer games, bingo, slot games, sports-related wagering features, promotional offers, loyalty programs, and all customer support interactions.

jili31 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice, except where required by applicable law. The most current version of these terms will always be available at jili31.net/terms-conditions. Your continued use of the jili31 platform after any modification constitutes your acceptance of the updated terms.

02 Eligibility

To register and use the jili31 platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style online gambling in the Philippines.
• You must be a natural person with full legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You must not be a resident of, or accessing jili31 from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of jili31, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the jili31 platform for any reason.
• You must not be registered on any self-exclusion list maintained by jili31 or any applicable regulatory body.

jili31 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and withholding of funds pending investigation.

03 Account Registration

To access the full range of jili31 services, you must register a player account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile number.

You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times. jili31 may require you to verify your identity and account details through a Know Your Customer (KYC) process before processing any withdrawal requests or upon reaching certain deposit thresholds.

Each player is permitted to maintain only one (1) active account on the jili31 platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited. jili31 employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended and any balances or bonuses may be forfeited.

You are solely responsible for maintaining the confidentiality of your jili31 username and password. You must not share your login credentials with any third party. jili31 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorized access to your account, you must notify jili31 support immediately via live chat.

04 Deposits & Withdrawals

All financial transactions on the jili31 platform are conducted in Philippine Peso (PHP / ₱). jili31 supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as listed on the platform's cashier page at the time of transaction.

Deposits:

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification status and chosen payment method.
• Deposits are credited to your jili31 account balance in real time or within the processing time specified for your chosen payment method.
• jili31 does not charge platform-side fees on deposits. Any fees charged by your payment provider are the responsibility of the player.
• jili31 only accepts deposits from payment accounts registered in your own name. Third-party deposits are strictly prohibited.

Withdrawals:

• Withdrawal requests are subject to identity verification. jili31 may require KYC documentation before processing any withdrawal.
• Withdrawals will only be processed to a payment account registered in the same name as your jili31 account.
• jili31 targets withdrawal processing within 30 minutes for GCash and PayMaya. Bank transfer timelines are subject to the receiving bank's processing schedule.
• jili31 reserves the right to delay or withhold withdrawal processing pending investigation of suspected fraud, bonus abuse, or breach of these Terms and Conditions.
• Any active bonus balance must meet the applicable wagering requirements before a withdrawal of the associated funds can be processed.

jili31 maintains strict anti-money laundering (AML) compliance. All transactions are monitored. Suspicious transaction patterns may be reported to the appropriate Philippine authorities in accordance with applicable law.

05 Bonuses & Promotions

jili31 offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and conditions published at the point of opt-in, which form part of these Terms and Conditions.

General bonus terms applicable to all jili31 promotions include the following:

• Wagering Requirements: All bonus funds are subject to a wagering requirement that must be met before any withdrawal of bonus-derived winnings can be processed. The applicable wagering multiplier is stated in each promotion's individual terms.
• Eligible Games: Not all games contribute equally to wagering requirements. Live dealer games, certain table games, and specific slots may contribute at a reduced rate or not at all. Eligible games and contribution rates are listed in each promotion's terms.
• Expiry: Bonus funds and free spins expire within the period stated in the promotion terms. Expired bonuses and any associated winnings will be removed from your account without notice.
• Maximum Withdrawal: Some promotions impose a cap on the maximum amount that may be withdrawn from bonus-derived winnings. This cap is stated in the individual promotion terms.
• One Bonus at a Time: Players may only hold one active bonus at a time unless otherwise stated in a specific promotion's terms.
• Abuse: jili31 reserves the right to void bonuses and associated winnings, and to suspend accounts, where bonus abuse is suspected. This includes but is not limited to: creating multiple accounts to claim bonuses, using low-risk betting strategies to clear wagering requirements, or colluding with other players.

jili31 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion at the time of modification will be subject to the terms in effect at the time of opt-in.

06 Game Rules & Fair Play

All games available on the jili31 platform use certified random number generators (RNGs) that have been independently tested and audited to ensure fair and unpredictable outcomes. The theoretical return-to-player (RTP) percentage for each game is published in the game's information panel within the jili31 lobby.

By participating in any game on jili31, you acknowledge and accept that:

• The outcome of all games is determined by certified RNG software and is entirely random. Past results have no bearing on future outcomes.
• The house edge is a permanent mathematical feature of all casino games. jili31 does not guarantee that any player will profit from their gaming activity.
• In the event of a discrepancy between the result displayed on your device and the result recorded on jili31's servers, the server-side result shall be the definitive record.
• Technical malfunctions void all pays and plays. If a game round is interrupted due to a technical fault, jili31 will make reasonable efforts to restore the game to its last confirmed state. Where this is not possible, the affected wager will be refunded.
• jili31 reserves the right to void any bet or game round where there is evidence of software exploitation, collusion, or any other form of cheating.

Specific rules for individual game categories — including slots, bingo, live baccarat, dragon tiger, and other table games — are available within each game's help or information section on the jili31 platform.

07 Prohibited Conduct

The following conduct is strictly prohibited on the jili31 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to the appropriate authorities:

• Registering more than one account on the jili31 platform.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using the jili31 platform if you are under 21 years of age.
• Using software, bots, scripts, or any automated tools to interact with the jili31 platform in a manner not intended for human players.
• Exploiting software bugs, errors, or vulnerabilities in any jili31 game or platform feature. Any such exploit must be reported to jili31 support immediately.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of money laundering, fraud, or other financial crime through the jili31 platform.
• Depositing funds derived from illegal activity.
• Attempting to reverse, charge back, or dispute any legitimate transaction made on the jili31 platform.
• Harassing, threatening, or abusing jili31 staff or other players through any communication channel.

08 Responsible Gaming

jili31 is committed to promoting responsible gaming and providing a safe entertainment environment for all Filipino players. We recognize that for a small number of players, gambling can become problematic, and we take our duty of care seriously.

The following responsible gaming tools are available to all jili31 account holders at no cost and with immediate effect:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your jili31 account.
• Loss Limits: Set a maximum amount you are willing to lose within a defined period.
• Session Time Limits: Set a maximum duration for each gaming session, after which you will be automatically logged out.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the jili31 platform. Self-exclusion requests are processed immediately and cannot be reversed for a minimum period of six (6) months.

All responsible gaming tools are accessible from your jili31 account settings. If you need assistance activating any of these tools, our 24/7 support team is available via live chat.

jili31 strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to access the platform. If you are concerned about a minor accessing jili31, please contact our support team immediately.

09 Intellectual Property

All content on the jili31 platform — including but not limited to software, game content, graphics, logos, trademarks, text, audio, video, and the overall design and layout of jili31.net — is the exclusive property of jili31 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jili31 platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any jili31 content without prior written authorization.
• Modify, adapt, translate, or create derivative works based on any jili31 content.
• Reverse engineer, decompile, or disassemble any jili31 software.
• Use any jili31 trademark, logo, or brand identifier in any manner that could cause confusion or imply endorsement without express written consent.

Any unauthorized use of jili31 intellectual property may result in account termination and may expose you to civil and criminal liability under applicable Philippine and international law.

10 Limitation of Liability

To the fullest extent permitted by applicable law, jili31 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the jili31 platform, including but not limited to:

• Loss of funds resulting from gambling activity on the platform.
• Interruption or unavailability of the jili31 platform due to technical issues, maintenance, or circumstances beyond our reasonable control.
• Unauthorized access to your account resulting from your failure to maintain the security of your login credentials.
• Any reliance on information or content published on jili31.net.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers.

jili31's total aggregate liability to any player in connection with any claim arising from these Terms and Conditions shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms and Conditions shall limit or exclude jili31's liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

11 Privacy & Data Protection

jili31 collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

By registering a jili31 account, you consent to the collection and processing of your personal data as described in our Privacy Policy. This includes the use of your data for account management, identity verification, fraud prevention, regulatory compliance, and the delivery of personalized promotional communications where you have opted in to receive them.

jili31 employs industry-standard SSL encryption and security protocols to protect your personal and financial data. We do not sell your personal information to third parties. Data is shared only with trusted service providers who assist in the operation of the jili31 platform, and only to the extent necessary for those purposes.

12 Termination & Suspension

jili31 reserves the right to suspend, restrict, or permanently terminate your account at any time and without prior notice if we have reasonable grounds to believe that you have breached any provision of these Terms and Conditions, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory directive.

Upon termination of your account for cause, jili31 may withhold any balance pending investigation. Where a breach is confirmed, jili31 reserves the right to forfeit any bonus balances and winnings derived from activity that violated these terms. Real-money deposits that are not connected to any breach will be returned to you via your registered payment method following the completion of any required investigation.

You may close your jili31 account at any time by contacting our support team via live chat. Prior to account closure, all pending withdrawal requests will be processed in accordance with our standard withdrawal procedures. Any active bonus balances will be forfeited upon voluntary account closure.

13 Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms and Conditions or your use of the jili31 platform, you agree to first attempt to resolve the matter informally by contacting jili31 customer support. jili31 will make reasonable efforts to resolve any complaint within fourteen (14) business days of receipt.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of any legal proceedings.

jili31's decision on all matters relating to game outcomes, bonus eligibility, and account status shall be final and binding, subject only to the dispute resolution process described above.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the jili31 platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly from the jili31 platform. This is the fastest way to reach our Filipino-speaking support team.
• Email: [email protected] — We aim to respond to all email inquiries within 24 hours.

When contacting support regarding a specific dispute or complaint, please include your registered account username, a clear description of the issue, and any relevant transaction IDs or dates to help us resolve your concern as efficiently as possible.